Compset

Hotel F&B Revenue Opportunity Scorecard

Where is demand leaking from your outlets?

Eight practical questions reveal whether your next priority is reporting, demand visibility or revenue optimisation.

Your progress

0 of 8 answered

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Question 1: Can you see covers per seat by outlet and meal period?
01

Can you see covers per seat by outlet and meal period?

Averages across a whole hotel can conceal where capacity is expiring.

Question 2: Can you identify resident dining outside package breakfast?
02

Can you identify resident dining outside package breakfast?

The resident guest may use IRD, bars, lounges or specialty restaurants during the stay.

Question 3: Do you capture the guest's dining occasion?
03

Do you capture the guest's dining occasion?

The occasion explains why the guest is buying and whether that demand can be created again.

Question 4: Do you capture how the guest found the outlet?
04

Do you capture how the guest found the outlet?

The route explains what demand cost to acquire and whether it can be reached more efficiently.

Question 5: Can you calculate retained contribution by demand route?
05

Can you calculate retained contribution by demand route?

Revenue alone does not show commission, discount, promotion or service cost.

Question 6: Do you compare outlet price and performance with a relevant market?
06

Do you compare outlet price and performance with a relevant market?

A comp set is a reference point for a decision, not a command to copy a competitor.

Question 7: Can social activity be linked to covers or revenue?
07

Can social activity be linked to covers or revenue?

Followers and engagement are useful context, but they are not covers or revenue.

Question 8: Does every soft service period have a named owner and action?
08

Does every soft service period have a named owner and action?

An opportunity becomes manageable when someone owns the next demand decision.

8 questions remaining.

0–8 points

Reporting foundation

You record outcomes, but the demand context needed for repeatable action is still incomplete.

9–16 points

Demand visibility

Useful inputs exist, but teams cannot yet connect every action to a commercial result.

17–24 points

Revenue managed

You have a usable operating base and can focus on optimisation and benchmarking.